Efficiently communicating to clients during design and construction phases

Good Evening, 

I receive many questions on managing client expectations and effectively communicating to clients BIM status.

Communicating to client / stakeholders where they stand on BIM can sometimes be an issue, if the client is not well BIM educated. What exactly do you communicate with the client? Is it how many attributes are in the model? LOD? Is the design team meeting the requirements set in the EIR or bim execution plan? Or that doesn't really matter, all procedures appear to be nonsense to stakeholders and they only want to see one result...and that is, is the design coordinated or not. 

Now to get to this stage, one must come up with a clever solution to provide feedback on the design and models through a clever system, that's goes through a series of checks. Not just geometry but level of information existing in the model as well. 

Simply a traffic light system attached with scores, if you apply the system to incoming design models, as design progresses, evolves and changes you will be able to report to stakeholders this information. 

Stakeholders like to see data visually, so reporting through graphs and numbers, will allow them to understand analytics. Which is why I like to provide my clients with a clash detection report at end of RIBA stage, proving design coordination, this also checks the correct (LOD) level of detail.

Additionally, a set of rigorous checks, that check the model for the correct (LOI) level of information. 

Once this checks have been conducted, I like to use a data analytics tool to pull my data from spreadsheets and represent it graphically on the web in the cloud. Giving my clients and stakeholders a live web based dashboard. That gives them instant access to live project information. This provides the client efficient up to data information, without the need of pestering the BIM Manager.   

Kind Regards,

AGK Design Team

AGK Design 
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